We're 100% committed to making you happy. Each case is hand checked by a member of our team before it goes out the door to ensure you get the best! While we make every effort to ensure your case arrives in perfect condition, sometimes things could happen. We're only human. If you discover a fault with the item(s) you have received, please take pictures of the defect and contact us right away. We will work with you to guarantee your satisfaction.

Should you wish to return your item(s), please kindly email us with the reason of return, within 7 days from receiving your order.

To request further instructions on how to return your order, please email us at Returns without prior communication with us will not be accepted.

However, please note that only return for exchange or store credits will be allowed.

Please note that returning items is the sole responsibility of the customer. Return packages remain the responsibility of the customer until it is received by our team. Therefore, it is recommended that the customer takes necessary precautions by either delivering it personally or using registered and traceable services when returning the package.

Please be advised that shipping fee is non-refundable. Any discounts that were applied with a minimum purchase requirement may not be applicable after a removal of product(s) in an order.

Still not satisfied? Email us anytime at You can contact us on Instagram or on Facebook @juswearit.