FAQs

Our FAQs section answers all your questions. At least most of them. If your queries haven’t been answered here, You can whatsapp us at +971547717121 or hit the chat button at the bottom right corner of this page to get in touch with us through whatsapp. You can contact us on Instagram or on Facebook @cazset.

BILLING

How can I pay for my order?
We accept Online payments as well as Cash on Delivery. Click on Credit Card upon checkout to pay using your Credit/Debit Card, Apple Pay or GPay.

Do you accept Credit / Debit Card / Apple Pay / GPay?
Yes! We accept major Credit / Debit cards as well as Apple Pay / Gpay for checkout.

What details are required to ensure seamless and timely delivery?
Please kindly make sure all information entered is 100% correct and there is no spelling mistake. Please also avoid short forms. If the details are right but still the payment cannot be made, please contact us and we will get back to you shortly.

PLACING AN ORDER

How can I make changes to my order?
Simply hit the chat button at the bottom right corner of this page to get in touch with us through whatsapp. You can contact us on Instagram or on Facebook @cazset within 12 hours. Be sure to include your order number! If you would like to change your design, please also include the URL or name of the new design. Otherwise, if it is the device type, case type or color that you would like to adjust, please also let us know the details.

How do I purchase a gift card?
We offer personalized digital gift cards. Hit the chat button at the bottom right corner of this page to get in touch with us through whatsapp. You can contact us on Instagram or on Facebook @cazset and we will have it sorted for you.

PRODUCT

Will you be getting cases in other materials?
Yes. We are always in the process of introducing new kinds of cases. Be sure to sign up to our newsletter and stay tuned for updates and new additions!

Are your phone cases hard or soft?
We have hard, soft and tempered glass cases.

 

Still not satisfied?
You can whatsapp us at +971547717121 or Hit the chat button at the bottom right corner of this page to get in touch with us through whatsapp. You can contact us on Instagram or on Facebook @cazset.

Company Address
The Co- Dubai, 530 Saaha Offices (B), Souk al Bahar, Downtown Dubai